Repair Authorization Form










    Kendrick Paint and Body Payment Policy

    All repairs must be paid in full at the time of the vehicle's delivery.

    Kendrick Paint and Body [Kendrick] accepts many methods and forms of payment.

    • Insurance company checks endorsed over to Kendrick. Any insurance checks you receive are intended for payment of your claim. Please DO NOT cash these checks. Please leave the checks with the shop at the time of the vehicle delivery, and any check must be endorsed over to Kendrick. Any issues with insurance payments are easier to reconcile when Kendrick has the check. This will help eliminate the possibility of any delays or expenses you may occur. Insurance checks containing a lien holder or other third party payee should be addressed prior to vehicle pickup.
    • Certified check from a bank, made payable to Kendrick Paint and Body Shops
    • One personal check with approval limited to $500 maximum. Any additional amount over $500 must be paid using another payment option. The check must be dated the day of delivery; no pre- or post- dated checks will be accepted. Two forms of identification must accompany the check. We do not accept second party personal checks or temporary checks.
    • Company checks (any check written from a business account) will not be accepted without prior written approval from our CFO or COO.
    • MasterCard
    • Visa
    • Discover
    • Money Order

    Agreement

    Repair estimates include all parts, labor, handling, and diagnosis visible at initial inspection. If more damage is found, you will be contacted for authorization to proceed. If the vehicle is returned to you prior to the authorized service being completed, you may be subjected to a diagnostic, handling, and/or reassembly fee. Any unused, pre-ordered parts may be subjected to a restocking, equal to the fee charged the Kendrick. If applicable, I authorize Kendrick to act as my agent negotiating the final cost of repairs with my insurance company, and I hereby authorize the work to be performed. I authorize Kendrick employees to operate my vehicle on the streets for the purpose of repairing and testing. I understand I am responsible for the payment and agree that if legal action be required, I will also pay such additional amounts as the court may fix as my attorney fees. If my repair is under an insurance claim, I hereby constitute and appoint Kendrick to sign my name on any insurance drafts covering authorized repairs to my automobile and to take such action as may be necessary to negotiate said drafts. Kendrick is not responsible for loss or damage to vehicles or articles left in the vehicle in the event of fire, theft, accident, or any loss beyond our control.

    Kendrick is not responsible for any loss or damage to articles left in the vehicle.

    Kendrick will NOT be responsible for any vehicle rental expenses (including insurance costs) incurred during the repair process.

    This diagnostic work authorization form grants Kendrick Paint and Body [Kendrick] permission to perform a pre- and post-repair diagnostic scan on your vehicle as part of the repair process. By accepting this procedure, you acknowledge Kendrick will not be held liable for problems the vehicle that cannot be detected without proper diagnostic scans.

    This is a complete health check of your vehicle and provides Kendrick (and the insurance company, if applicable) a complete report on the number of computer modules on board, as well as any diagnostic trouble (DTCs) that could indicate pre-accident and/or accident related damage. This essential step eliminates unnecessary delays waiting for parts and/or additional insurance authorizations and identifies with the vehicle that could be missed without a pre-repair diagnostic scan.

    This step ensures all systems on your vehicle are in proper working order prior to delivery. It is important to note the majority of DTCs do not result in a malfunction indicator lamp (dashboard light). Failure to perform a post­ repair scan by trained professionals with factory scan tools significantly increases the risk your vehicle may be returned with malfunctioning, or inoperable, safety and convenience systems. A post-repair diagnostic scan is the single best way to ensure your vehicle is returned to pre-accident condition.

    In the process of performing a diagnostic scan, Kendrick will collect important historical vehicle data, including in some cases, the date, time, and mileage when a DTC was created. This information clarifies whether a problem is accident related or pre-existing. It is possible this information will be shared with your insurance company. Your acceptance of this procedure grants Kendrick permission to share this information with others, including your insurance company. No personally identifiable information is collected during the pre- or post-repair scan.

    Diagnosing vehicles has limitations. In some cases, modified vehicles may give false DTCs. Kendrick and its employees cannot be responsible for omission or errors caused by the information provided (or not provided) by the customer.

    All work performed by Kendrick will be in accordance with the Original Equipment Manufacturer (OEM) specifications and defaults. This includes, but is not limited to, any repairs, calibrations, integrations, programming and set points as indicated by OEM by way of their designated sources of such information. Kendrick is not responsible for any damage resulting from or to aftermarket parts or modifications from OEM factory specifications.

    Variations between vehicles, according to the make, model, and trim level, may limit the information captured during a pre- or post­repair diagnostic scan. Depending on the condition of the vehicle, extent of the damage, and other factors outside the control of Kendrick, a factory scan tool may not see every system on the vehicle being scanned.

    Kendrick is not responsible for any changes made to the vehicle after the vehicle leaves the shop. While Kendrick recommends a pre­and post-repair diagnostic scan on every vehicle, it is especially important to perform these functions on newer, highly optioned, heavily damaged vehicles. Failure to do so significantly increases the risk to the vehicle owner and occupant(s).